| Performance
& Guarantees |
All
Syntema partner-suppliers
and their products are subjected to intensive
inspection, testing and field trials to
provide assured performance and guarantees.
Most products have already been proven
in many of the world's most demanding
climates and applications. We maintain
strict disciplines to ensure consistent
quality control of products and services.
Only when we are fully satisfied that
the above has taken place, will we include
them within our product portfolio and
allow the Syntema name to be attached
to them. |
|
| Delivery |
Most
products are available ex-stock with next
day delivery to the mainland UK with no
minimum order value. To ensure the products
arrive on time, we have invested in 30
delivery vehicles with our own trained
drivers covering 99% of UK mainland post
codes. We avoid the use of external carriers
to ensure that the supply chain management
is totally within our control at all times.
This ensures that you, the customer, receive
your products undamaged and on time, every
time. In the unlikely event of a problem
with delivery, we can respond quickly. |
|
| Customer
Support & Technical Back-Up |
Syntema
is committed to the highest level of customer
support. We provide extensive telephone
and on-site technical support for all
our products. A network of Technical sales
advisors operate throughout the UK ensuring
that application problems are dealt with
quickly and informatively. Syntema have
recognized that this service is necessary
to support our vast product range and
we have therefore ensured that we always
have experienced personnel on hand, both
in-branch and on-site to provide locally-based
support, responding quickly to customer
needs. |
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